I tried to back up my iTunes Library but it failed but I do have all my songs backed up. I can follow procedures to do this if this works, but as there’s a few different articles with different approaches is there a general definitive way forward that I can follow so - if the going back a few iTunes versions is the way - I can do this without losing my library and personalised playlists and song ratings. Looking online I’ve seen various older articles about the clash between these and in principle reverting back to an earlier version of iTunes (poss 9) which may get things back to how they were. I have iTunes 12.9.6.3 and my laptop which I only use for storing iTunes is Windows 8.1 64 bit. My iPods have recently stopped syncing with iTunes and kept crashing.
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